BPO · Sales Outsourcing · Market Research

Global Ops,
Polish Precision.

ABM P.S.A. is a Polish-registered international outsourcing firm delivering remote sales, lead generation, back-office support, and market research to clients across Ethiopia, the US, UK, and beyond — powered by a skilled team in Addis Ababa.

🇵🇱 Headquartered in Kraków
🇪🇹 Operations Hub & Key Market
🇺🇸 Serving US, UK, ET & Beyond
Cost Efficiency
40%
💰
Average operational cost savings vs. in-house teams
Break-even
3–4
📈
Months to break-even on service contracts
EU-Compliant
100%
⚖️
All contracts, invoices & tax obligations managed from Poland
🇵🇱 Polish-incorporated Prosta S.A.
⚖️ EU-regulated corporate structure
🌍 Serving US · UK · Ethiopia · Canada · Australia
📞 B2B Sales & Lead Gen specialists
🔬 Market Research · Data Analytics
About ABM P.S.A.

Europe-based.
Africa-powered.
Globally delivered.

ABM Prosta Spółka Akcyjna bridges the cost-efficiency of East Africa's growing talent pool with the legal, financial, and compliance standards of the European Union — giving international clients the best of both worlds.

🏛️
Polish Legal Entity All contracts signed, invoices issued, and taxes filed exclusively under Polish jurisdiction in Kraków.
🌐
Remote Contractor Model A distributed team of independent specialists in Addis Ababa executes client deliverables with zero permanent establishment risk abroad.
📊
Dual Market Intelligence Unique advantage for clients needing both Western B2B sales support and East African market research in one partner.
🇵🇱 Kraków HQ
🇪🇹 Addis Ababa — Ops & Clients
🇺🇸 US Clients
🇬🇧 UK Clients
Operational Network
Core Services

Three pillars of outsourcing excellence

From filling your sales pipeline to managing day-to-day operations, ABM provides structured, scalable solutions designed for SMEs and growing businesses.
01
Sales & Lead Generation
End-to-end outbound sales support powered by experienced B2B callers, digital prospectors, and CRM specialists. We fill your pipeline so your closers can close.
B2B Telemarketing Cold Outreach LinkedIn Prospecting Appointment Setting CRM Setup Email Automation
02
Back-Office & Admin Support
Reliable remote administrative muscle for growing businesses. Data entry, documentation, customer communications, invoice tracking, and workflow management — done right.
Virtual Assistance Data Entry Invoice Tracking Customer Comms Dispatch Support Workflow Mgmt
03
Market Research & Analytics
Consumer surveys, retail audits, competitive benchmarking, and distribution mapping — especially across Ethiopian and East African markets. Backed by HubSpot, Zoho, SPSS, and Power BI.
Consumer Surveys Brand Perception Retail Audits Competitor Analysis Power BI Reports Focus Groups
04
Transport & Logistics Support
Specialized back-office for freight brokers and logistics companies. Dispatch coordination, load tracking, rate confirmation processing, and factoring document support.
Dispatch Coordination Broker Comms Load Tracking Factoring Docs
05
SME & Professional Services Support
Client onboarding, proposal preparation, sales reporting, and operational coordination for agencies, consultancies, and service firms looking to scale without heavy overhead.
Client Onboarding Proposal Prep Sales Reporting Workflow Coord.
06
Industry-Specific Research
Tailored market intelligence for FMCG, dairy, retail, and consumer brands operating in Ethiopia and East Africa — from sampling design through to final visualised report.
FMCG Research Consumer Surveys Distribution Mapping Brand Analysis
Market Research

Deep local insight,
international standards

📋
Consumer Behavior Studies
Understand what drives purchase decisions, brand loyalty, and pricing sensitivity in target markets using quantitative surveys and focus groups.
🏪
Retail Audit & Distribution Mapping
Field-based audits across urban and semi-urban markets to evaluate shelf presence, competitor positioning, and distribution gaps.
📊
Competitive Benchmarking
Measure your market share, brand perception, and product positioning relative to competitors — with actionable strategic recommendations.
1,000+
Respondents per study
4
Major cities covered
30-pg
Comprehensive final report
Who We Serve

Target markets &
industries

Geographic Markets

🇺🇸United StatesPrimary
🇬🇧United KingdomPrimary
🇪🇹EthiopiaPrimary
🇨🇦CanadaSecondary
🇦🇺AustraliaSecondary

Industries Served

🚚 Transport & Logistics
💻 SaaS & Technology
🏥 Healthcare Providers
🎓 Edtech & Education
💰 Finance & Consulting
🛒 E-commerce
📱 Digital Agencies
⚖️ Professional Services
🏭 FMCG & Retail
🌱 Startups & SMEs
Why ABM

Built different,
priced smarter.

💸
Cost-Competitive Talent
Access skilled English-speaking professionals from Addis Ababa at a fraction of Western market rates — without sacrificing quality or reliability.
🌍
Dual-Market Expertise
The only firm offering both Western B2B sales outsourcing AND authentic East African market research under one roof — an edge no competitor can replicate.
Rapid Deployment
Trained teams can be deployed within days. Our lean contractor model means no onboarding delays, no equipment procurement, no hidden HR costs.
Tools & Platforms

We work inside
your stack

HubSpot
Zoho CRM
Apollo.io
ZoomInfo
Salesforce
Power BI
SPSS
Microsoft Excel
Google Workspace
Slack
Asana
LinkedIn Sales Nav
Outreach.io
Aircall
Get in Touch

Ready to cut costs
and scale faster?

Tell us about your business. We'll put together a tailored proposal within 48 hours — no fluff, just a clear scope, timeline, and cost estimate.

📧
contact@abmpsa.comGeneral enquiries
📞
+48 733 447 976Poland (WhatsApp available)
📞
+251 993 946 955Ethiopia office
📍
Kraków, PolandRegistered office address

Request a Proposal